Happy Little Turtle Animal Education and Support Services | Mobile: 0493 112 476 | Email: [email protected] | PO Box 1873, Buderim Qld 4556

FAQ

Have a question?

We understand that many might have some questions, so here’s a few answers that might assist!

If you still have a question, please don’t hesitate to contact us to ask!

A: Absolutely! Anyone and everyone are welcome to participate and attend any of our workshops or programs.
A: Currently we have two venues that we use to hold our workshops. Located in Buderim and Cotton Tree, as part of our philosophy, we want to only work with Not-for-Profit venues as a way of helping and giving back to the community. All details of venues will be provided when placing your booking.
A: No, at this stage we are not, however if you are self managed or plan managed you may still be able to attend our programs. Feel free to give us a call to discuss.
A: Absolutely! While we encourage participants and support workers to attend, if you don’t have support on the day you are attending, don’t worry. You can simply let us know but we will always have extra peer mentors there at our programs.
A: Yes we do! We see that residents in aged care facilities get just as much out of learning and creating things which helps our environment and wildlife just as much as our youngest participants do. We absolutely encourage these workshops and visiting! If you would like to find out more, please get in touch.
A: While our animals are used to human handling, some of our animals can be touched however not handled. This is due to minimizing any risk to the animals or participants. Furthermore, as part of our exhibition permit license, handling of animals by participants is prohibited.
A: All staff have a Blue Card for working with children, Yellow card for working within disability and First Aid. All mentors have a minimum Certificate III in Individual Support (Disability). Nicci has a degree in Zoology and Ecology, A Graduate Certificate in Environment and is currently completing further post graduate studies Along with these, Nicci also has a range of certificates from Fauna and Flora ID, Animal Handling and Catching, Fauna Spotter and Catcher just to name a few.
A: Yes, Happy Little Turtle holds a $20 million public liability insurance and are fully licensed through Department of Agriculture and Fisheries (DAFF) Exhibited Animals. Our Permit number is: PRID000725
A: Invoices can be issued with a strict 7-day payment term. Direct payment can also be made direct through the website using the PayPal option.
A: The NDIS is a national scheme which allows people with a disability access to a range of services. They NDIS provides funding to participants that have a permanent and significant disability. It provides information about services within their communities. Each NDIS plan consists of three support budgets; Core, Capacity Building and Capital. to access our workshops and programs, funding can be accessed from within the Core support, Assistance with Social and Community Participation. If you are not sure about your plan, you can discuss with your plan manager. If you are self managed, then we are happy to provide you information to assist if you're eligible to access funding from your plan.
A: To keep participants safe we have selected facilities which allows us to spread out allowing for social distancing. We have multiple areas and space for participants to do their activities while remaining socially distant. We have a check in code that all participants must check in with upon entering. As part of our requirements, hand sanitizer is provided along with hand washing facilities. We urge all attendees that if you are feeling unwell or have any symptoms to please not attend. Its okay, you can make up a session if you do miss one, but we ask that you do not attend if you are not feeling well.